AGCAS Heads of Service Conference 2020

Creating and Leading the Careers Service of the Future

Shifting from reacting to re-designing

Recent years have been a period of unprecedented change for higher education careers services. What we are expected to do, how we do it and who we do it with have all evolved. These changes have often been reactions to immediate pressures in the HE environment, but there is an increasing need to take a strategic approach to employability and to make decisions now that will have a profound impact on the future of the profession. 

Institutions are considering careers and employability as a whole-institution issue rather than the marginal remit of a particular professional services department. The obligation of providing value-for-money support for all students is being balanced against the need to improve the prospects of particular disadvantaged groups. The need to embed employability across academic activities is changing the demands and expectations placed on careers professionals. Rapidly accelerating changes in the workplace mean that what made your graduates employable in the past may not work in the future.

  • How are you prioritising and coordinating a diverse range of institutional activities into a holistic, integrated approach with demonstrable impact on the employability of all your students and graduates, especially the groups who most need it?
  • How are you re-defining what it means to be a higher education careers professional in the context of increasing embedding of employability within the core activities of your institution?
  • How are you ensuring that your graduates are prepared for the changing nature of the job market and the future of careers?
  • What does it take to lead a careers team through a complex and changing environment to create a service that is fit for the future?

The event is divided into three parts:

  • Leadership Refresher Training 8 January
  • Conference and Exhibition 9 January (open to sponsors and exhibitors)
  • AGCAS Member Business and Development Day 10 January (open to AGCAS members and invited representatives from related sector bodies)

Conference programme

Pricing Options

Call for workshops

We would like to invite proposals for workshops related to the event theme of “Building the Careers Service of the Future”. Workshops should address one or more of the following topics:

  1. Creating a holistic approach to careers and employability
  2. Creating the future roles of careers professionals
  3. Creating future-ready graduates

We are looking for two types of workshop proposal:

  • Member Showcase workshops (20 min — 9 January)
    These are short case-study presentations highlighting activities and achievements of member services related to the event theme.
  • Issues and Ideas Exchange workshops (45 min — 10 January)
    These are interactive sessions in which members present leadership challenges they are facing in their institutions, explain their approach to address the issues. Then, taking advantage of the confidential environment of the member-only session, presenters will facilitate a frank discussion and exchange of ideas amongst attendees with the aim of considering how similar issues could be addressed in different contexts.

We are happy to receive submissions for both a Member Showcase and an Issues and Ideas Exchange based on the same case study. However, we may choose to accept only one of the proposed sessions into the programme.

Deadline for submission is 17:00 on Friday 25 October 2019.

Workshop Offer Form



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