Management of HE Careers and Employability Services

This four-day residential course will enhance the understanding of the issues, influences, challenges and opportunities facing those in management roles in careers and employability services.

Delivered by established careers service leaders from a range of institutions, the course offers participants the opportunity to share and reflect on their own experience in a leadership and management context as well as to develop their skills and knowledge. Participants may already be managers (HOS/deputies, team leaders, programme managers) within careers and employability services or those who aspire to make the move into management in the near future.

The course covers the following topics:

  • Current issues analysis of current issues within HE and beyond with particular focus on the impact on the participant's institution, service and stakeholders.
  • Leadership matrix management and 'influencing without authority'. Leadership within the context of careers services. Visibility and profile within the HEI. Understanding the values and motivations of others - colleagues, staff, other stakeholders, etc.
  • Business problem solving utilising a tried and tested model, demonstrating and practising its application.
  • Strategy and policy understanding the strategic definition, development and deployment of a relevant evidence base. The development of strategy and policy as applied to the enhancement of careers service provision. An understanding of the variety of structures and delivery models for employability and career development learning within the HE sector and the underpinning pedagogy/theory. The development and application of these to the participants HEI and service.
  • Quality and impact assessment the development and application of service, institutional and national KPIs.

The course is delivered in two blocks - both of which have to be attended. Prices cover BOTH parts of the course. 

Part 1 18:00 on Wednesday 4 March to 14:30 on Friday 6 March 2020
Part 2 18:00 on Tuesday 5 May to 14:30 on Thursday 7 May 2020

By the end of the module participants should be able to:

  • Demonstrate knowledge and understanding of theories of management and their relevance to management of a careers/employability/placement service.
  • Critically evaluate theories of management in relation to their own area of expertise and service setting.
  • Reflect on their own skills, knowledge and practice and formulate strategies for personal and professional development.
  • Creatively apply theories of management in relation to their own area of expertise and service setting.

Here are some comments from recent participants:

“[The trainers] provided very useful insights and facilitated the leaning process incredibly well. Really enjoyed the business problem solving model exercise. The strengths profile provided an excellent tool for both reflection and moving forward, as did the whole course.”

“From a professional point: Sharing insights with others, data, TEF, do we need/want a Ford Focus vs a Rolls Royce? From a personal development perspective: strengths profile, comments about how to present yourself - from what you say (internal vs external voice) to what you wear.”

“I really liked the networking opportunities that the course offered. It was a great chance to meet and share with other delegates and influential heads of service. I really enjoyed the case studies and that the course was not too preachy about what you can do when leading a service. It focused on the positives and the support network and really instilled confidence in my abilities as a manager - as opposed to making me question my abilities as a leader which other non-AGCAS management courses have done.”

Outline syllabus

The cost for this residential course includes the training sessions, refreshments, meals and en-suite accommodation for four nights. If you would like to stay at Warwick the night before, please contact Warwick Conferences on 024 7652 3222 directly.

The course is delivered by The University of Warwick in collaboration with AGCAS. It is an optional module of the CEIGHE MA and PG Diploma and can also be undertaken as a PG Award. CEIGHE registrants are supported by materials and resources from both the AGCAS and The University of Warwick’s websites.

It is also open to non-registrants whose course support and materials will be provided solely by AGCAS.

Additional notes for CEIGHE registrants



Click the image below for directions to the venue.