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Heads of Service Conference 2018, Liverpool

  1. Thu 04 Jan


    Fri 05 Jan

    The AGCAS Heads of Service Conference will be held at the Hilton Hotel, Liverpool City Centre on Thursday 4 and Friday 5 January 2018.

    Major forces for change are converging on the HE sector which could change it beyond recognition in the next decade. Therefore, the theme we are focusing on is Preparing for the Perfect Storm: future proofing careers services for a transformed HE sector. 

    Increasing consumerism and marketisation of the education economy – Student fees, private universities and the removal of recruitment caps have focused attention on the value for money of a university education. Students are increasingly being treated as consumers rather than co-creators of learning. Institutions are seeing each other even more as competitors rather than part of a community, which puts them in the sights of competition.

    Technology and the power of big data – Developing technology such as artificial intelligence has the power to enhance the educational experience, but it is often employed as a way of cutting costs and shedding staff. Monitoring students’ progress in increasing detail through technology provides the opportunity to understand and support them better than ever – as long as we can handle the data effectively and ethically.

    A full programme for the main conference is available below.

    Optional one-day leadership refresher training for all new, current and aspiring heads of service will take place on Wednesday 3rd January 1pm–9pm (formerly known as New Heads Training). To meet demand, the trainers have redesigned the content to be suitable for new heads of service, experienced heads of service who want a refresher and aspiring heads of service.

    The content will include sessions on TEF, institutional politics and staff leadership. All heads of service, deputy heads of service and aspiring heads of service are welcome - we all need to reinvent in changing times. We expect this to be very popular and places are limited, so please book quickly. The programme is now available to download below. 

    To book for the main conference and the optioinal one-day leadership refresher training please see the booking form below.

    Sponsorship, exhibiting, advertising

    If you are interested in sponsoring, exhibiting or advertising at the AGCAS Heads of Service Conference 2018, or at other AGCAS event, please contact Moira Dodd

    Further information

    If you have any queries about the conference please contact Linda Byrne.  



    Date(s) & Timing 04 Jan 2018 - 05 Jan 2018 (2 day event)
    Venue Hilton, Liverpool City Centre
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  • HOS 2018 Downloads

  • Keynote presentations

    • Steve Rotheram (Locked)
    • Dr Diana Beech (Locked)
    • Dr Bob Gilworth (Locked)
    • Chris Millward (Locked)
    • Louis Coiffait (Locked)
    • Professor Patricia Riddell (Locked)
  • Workshop Presentations

    • C2 GDRP Fiona Cobb (Locked)
    • C3 Preparing for the perfect storm through leaning (Locked)
    • C4 How working with graduate developers can redefine "employability" (Locked)

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© Association of Graduate Careers Advisory Services 2018